Recent content by katakana55

  1. K

    Samsung Cloud restore from backup doesn't even start!

    Hi Diddy, Better this way. Btw, I managed to solve this with the Samsung Support help. I asked by email for this issue and they recommended to contact a Samsung call center. The guys there said they can do it in 2 ways: either by doing a Smart Tutor support session or by sending me a link that...
  2. K

    Samsung Cloud restore from backup doesn't even start!

    Accessing Samsung Cloud Backup for S7 Hello, I have opened another thread which is linked another post I have in the forum regarding Samsung Cloud failing restore process. If that won't work, but my files are on the Samsung Cloud, how could I access them directly? BR, Vladimir
  3. K

    Samsung Cloud restore from backup doesn't even start!

    Hi everybody, I have performed a backup 2 days ago using samsung cloud, it completed successfully (as I know for reasons known only to Samsung engineers sometimes it fails with no explanation). Now when clicking on restore, the new windows appears for a second then goes back to the previous...