Recent content by KateG123

So I took my phone to Sprint to see if they could fix it. The guy had my phone for over an hour while I sat and waited. Then he told me that he could not fix it and they couldn't start an insurance claim for me (deductible free) because my phone had a small single crack on the back corner. He...

So I did the hard reset... after not being able to get any music off of my phone ..... and it had no effect. :( Womp womp.

I am in the process of moving all of my files (slowly but surely). Once I get them all I will go ahead and do that to see if it works. I'll update this thread either way.

Hiii! So I am using Bluetooth to transfer files but it is taking literally forever. I have lots of music and pictures :( Since the computer detects that it is connected but says that it malfunctioned... it must be that something went wrong with the software on my phone right? Should a factory...

My Galaxy S6 was working normally until last week. It will not fast charge, it only says charging and displays time to 100% at around 3 hours from 50 % battery. I know for sure it is not the cable or charger port because when I hook up any other Galaxy S6 or S7 they fast charge immediately. The...