Recent content by Katie Heron

My point exactly. And the fact that I'm having to go through all of this trouble after they have taken my money and failed to fix the product should not be the case. They should have been more efficient than when I originally called with the issue because this time it was all on them. Will update.

No luck. I just get the "Samsung" screen and then it powers off again.

Unfortunately, no. The guys at Verizon, the repair store, and myself (after receiving the unrepaired phone) have tried that, along with every other recommendation from the internet and support phone service.

BUYER BEWARE. I am EXTREMELY disappointed with the service I have received from Samsung. About 3 weeks, my galaxy s4 randomly stopped working. The screen would not turn on at all, and I had just been using it without any problems. This has happened a few times, and just waiting it out usually...