Recent content by Katieluvsalt

  1. K

    Why has my S6 interface gone black after the Marshmallow update?

    Did the factory reset help at all? I really don't want to do that due to the pain of getting all my apps and settings back (yes I do back up frequently but there's only such an extent to which you can restore on android) I have sent Samsung support an email, awaiting a reply :(
  2. K

    Why has my S6 interface gone black after the Marshmallow update?

    I have cleared cache as I said above - it didn't make a difference The problem is not a power one as the display is clear and colourful for all third paty apps, it is simply the system and default apps that are affected
  3. K

    Why has my S6 interface gone black after the Marshmallow update?

    Hi, I have an account now :) The screen is on, everything is functioning normally (other than random restarts) except for the fact that the colours of default apps have become black