Recent content by KDS2016

Re: Locked out of my Galaxy Note 4.....HELP!! Interestingly enough I had a nice message for you, but the moderator needs to approve it before its visible. Fair question-but My phone was not stolen...I am an Android lover and found this forum via Google when I had a problem-that's it. I do not...

Re: Locked out of my Galaxy Note 4.....HELP!! I am not sure....can't answer that question. Unfortunately, the world we live in have caused those of us who are truly honest people to be questioned. This was my first time in the forum-I stumbled upon it via Google because I was in dire stress...

Thanks-took it to Sprint supposedly the only solution- HARD reset. I showed them where I had my password written down. There is definitely a glitch with the finger swipe-so no more finger swipe for me. I am taking your advise and only used a pin number as a backup and I used the draw pattern to...

Re: Locked out of my Galaxy Note 4.....HELP!! I have NEVER had this problem and used the fingerprint scanner since day one (LOVED it), but I guess a first time for everything.

Re: Locked out of my Galaxy Note 4.....HELP!! Like you- I used a password I have had for the past 15+ years and I use it for most things including my computer for reasons like this...I am to busy to memorize things. I own a company and like most people I am extremely busy. I have an excellent...

Re: Locked out of my Galaxy Note 4.....HELP!! Yes, my fingerprint scanner didn't work and disappeared and the only option to access my cell phone was to enter my backup password. I had my backup password written down and it was correctly entered and after entering I would receive an error...

Thanks-took it to Sprint supposedly the only solution- HARD reset. I showed them where I had my password written down. There is definitely a glitch with the finger swipe-so no more finger swipe for me. I am taking your advise and only used a pin number as a backup and I used the draw pattern to...

Re: My fingerprint scanner back up password I have forgotten Can you help me as well

Please! If you can't give a solution-don't be the problem. just saying

Re: Locked out of my Galaxy Note 4.....HELP!! I had the exact same situation happen to me on yesterday morning. EXACT! I can not lose my data and I KNOW my password it is written down. There is something going on and no one wants to take responsibility for it. I downloaded the HP eprint service...