Recent content by KeithHoward

The USB port on the phone and on the computer are fine. I can see the files that are stored on the phone in Explorer. The problem is that I can not delete them in Explorer - I get an error message saying that I do not have permission. I can delete them on my phone, but it would be far easier to...

HTC Sync Manager is installed on my pc, but it says that there is no phone connected. (I can still see the phone in Windows Explorer.)

Hi, Viewing the files isn't the problem. I can open them when I double click on them, though for some reason the file gets copied to a downloads folder on my computer first. The problem is that I can't delete the files from my phone using my computer. When I press delete in Explorer on my pc, I...

Hi, it is on the internal storage.

Hi. The phone is a HTC One M9. When I plug the phone into my computer I select ‘Use USB for file transfers’ and the phone says ‘Connected as a media device’. I am trying to delete from the ‘DCIM\100Media’ folder. I cannot delete, copy, or make any other modifications to photo and video files in...