Recent content by Ken_GoDaddy

@Carlosalinas, I also received your private message and have replied from there.

@Terri Sell, I'm with GoDaddy and came across your post. It does sounds like your Droid Turbo is set up using IMAP settings which sync changes (if you have read an email or deleted it) across devices. If you don't wish emails to be updated on your desktop client when deleting them off your...

@big fish down under, I'm with GoDaddy and came across your post. Are your emails with GoDaddy? -Ken

I have replied to your private message. I request that customer's follow up via private message when it comes to providing items like your email address and other personally identifiable information.

@geocritical, I did get your message and have followed up with you directly. Thanks, -Ken

@Anthony Cavalea, I am with GoDaddy and came across your post. As you may have seen in the thread, many others have come across the same issues as you. However, a few other users have indicated that an email re-sync on our end resolves this for them. I would like to try this and see if this...

@Mo A, Thank you for your reply. I have also received your private message and have followed up with you there. Ken

Thank you for your replies and patience with my response. I know how frustrating email problems can be. We have attempted to duplicate the issues described here with various Android devices and mail clients. We simply can’t duplicate the issues. If we knew the cause of the problem we would...

All, Thanks for your posts about the IMAP issues you are experiencing. I am reviewing these items with our email teams. I am happy to hear that it is not actually removing the emails from the server. I am not stating there is not an issue, but because your emails are, still in the inbox. It...

@Tyler Gallagher, I asked @eljefe504 to reach out via private message to help ensure the privacy of their information. Thanks for understanding. @eljefe504, Thank you. To confirm there was a privacy setting that you have now removed correct? Is the email working on incoming and outgoing...

@elkefe504, I'm with GoDaddy and came across your post. Have you tried setting the port to 465 with SSL enabled? If you still run into the issue please feel free to follow back up with me via private message and I'll be happy to look into this further.

@AlphAcurA I'm with GoDaddy and came across your post. What type of email plan do you have? At this time we do not support push with our POP/IMAP accounts. However, push is supported on Hosted Exchange and Office 365 email plans.

@Andnote, Thanks for your reply. Do you use your email via a email client on your computer as well? If so do you experience the same behavior. Do you mind following up with me directly via private message with additional information about your email account? I'll be happy to look into this...

Re: POP3 email receives but won't connect to server Shugah, I'm happy to try to help. If you haven't already done so, can you PM me with more information on the settings you're using, and your cell phone provider? Also, can you provide any errors you might be seeing? Looking forward to...

Re: POP3 email receives but won't connect to server @Tom Biggs1, I'm with GoDaddy and came across your post. Is your email with GoDaddy? If so please feel free to follow up with me directly regarding additional information about your email and I'll be happy to look into this further for you.