Recent content by kenten23

  1. kenten23

    Windows can see Android internal storage but can't access it

    I am not using an SD card in this phone.
  2. kenten23

    Windows can see Android internal storage but can't access it

    Thank you cnjvh, I did both of those things. Javier, I am not using an SD card.
  3. kenten23

    Windows can see Android internal storage but can't access it

    Thank you for clarifying, Javier. Since wiping the cache partition is not an option for my phone, what else can I do to get it to interface correctly with my computer?
  4. kenten23

    Windows can see Android internal storage but can't access it

    This article seems to indicate that as of version 7.1, Android no longer has a cache partition, and therefore there is no longer an option to wipe it. Am I understanding this correctly...
  5. kenten23

    Windows can see Android internal storage but can't access it

    Thank you B. Diddy. I followed those instructions and was able to enter Recovery Mode, but there was no Wipe Cache Partition option there.
  6. kenten23

    Windows can see Android internal storage but can't access it

    I have a Moto X4. Before it upgraded to Android Pie I was able to plug it into my Windows 10 computer and transfer music files onto it, but now I can't. Since the upgrade to Pie I have re-enabled developer options, set the default USB configuration to File Transfer, and enabled USB Debugging...