Recent content by kiki_b18

"Clear Credentials" is greyed out, so I can't click on it. I haven't rooted my phone or messed around with it at all. I've been a pretty basic user with it actually. Thanks :)

I still have a notification that keeps popping up saying "Security Notice. Unauthorised actions have been detected. Tap here for more info." It wants me to restart my device which does nothing. I've had this since I installed that firmware upgrade too. Is there anything that can be done about...

I just wiped the cache partition and it fixed it! THANK YOU SO MUCH. I can't believe that was all it took! This has been a huge headache for me. You're amazing!

Yes, it happens all the time. It doesn't matter if it is plugged in or not.

I updated my phone a while back to firmware 4.4.2 and now my screen will not shut off or go to the lock screen. Pressing the button does not do anything. The auto time out on the screen is set for only a few seconds and does nothing. I can only get to the lock screen after the phone has been...