Recent content by kim31227

How do I contact HTC Support?

Hi guys, I love my HTC One...but I'm having *major* problems with it. Before, I posted about my HTC One's super bad battery life and got help saying to maybe reset the phone and all the applications. So, I reset the phone to factory settings. But...to my disappointment, resetting the phone did...

Hey, I was dealing with the same question before. You can't use the power button and home button because it doesn't work for snapchat. However, the power button and the volume down button does work. Just press them together at the same time and it will be fine.

But then how would you explain the random shutting off my phone does when it still has plenty of battery? The same thing happened today; it turned off at 85% battery. Also, if this helps anyhow, the SIM card I use with my HTC One, I previously used with a Galaxy S4 which I traded off.

Hey guys, I'm new to this forum :) I recently bought a HTC One around a month ago and I've been enjoying it ever since. However, the battery life has dropped dramatically ever since the last couple of days. It only lasts for about 3 hours if I'm lucky and that is only with simple messaging...