Recent content by Kimberlyg

  1. K

    Why is there data use on my account when I'm connected to wifi?

    Update*** I turned off my wireless data at 6 am this morning so there would be no way to connect to the Internet though verizon. Checked my account online and as of around 8pm there has been several small bits of data used. There is something wrong just trying to figure out what.
  2. K

    Why is there data use on my account when I'm connected to wifi?

    Smart network is turned off I made sure of that when I bought the phone and I always check it once in a while. I also have it set to where wifi is on even when my phone goes into sleep mode. I know it drains my battery but i dont want to use data.Now they are saying that I must be data roaming...
  3. K

    Why is there data use on my account when I'm connected to wifi?

    I need help! I'm with Verizon and earlier this year my Husband and I upgraded to the Samsung S7 right after it came out. We have a 3gb data plan because we always use WiFi and we never go over 2.5 gb. I have WiFi at work and I have to use it there because the signal in my office is really bad...