Recent content by kvan01

I created a new one because I'm not sure how your site works and if it is the type of site that if it isn't answered straight away it never gets seen. Other threads seemed to have more helpful responses than mine, no one seemed to even refer to my questions other than the hard reset so I was...

Hello, Trying again as wasn't able to find anyone who knew what to do. Brand new S22 Ultra is having issues after restoring. When you open Samsung Gallery you can see all my photos, videos and albums but when you use any other app to post a photo or video it's blank. I've tried Samsung...

Anyone have any insights on how to solve the Samsung Gallery and OneDrive issue?

Very odd as I made sure it was successfully completed earlier today. There are other Google backups but no option to restore.

Since I did the other suggested steps first, I think somehow that may have deleted my Google Backup from earlier today. I was able to restore my Samsung Account and OneDrive which was pretty straight forward but I struggled to find where to find the Google Backup. I ended up finding it via Drive...

Thank you. Do you happen to know why a Google backup shows as incomplete when you go into your Google account? When I checked earlier today before doing the Factory Reset the backup had completed and was successful but now all of the Google backups available are saying incomplete and the one...

I'm sorry some of your responses are so brief that they are hard to understand and don't really answer the question being asked. When I go into my Google account and see the list of backups they all say incomplete and I haven't started restoring any of them, when I checked earlier today before...

Ok, slowly restoring everything but now my Google backup is saying incomplete. Is there anyway to see what is incomplete as I did a backup earlier today before doing the Factory Reset yet it is only showing a backup from 4 days ago which will be fine but it is showing incomplete?

Ok, that is why I asked if I should do those things before restoring or after..?

ok but any advice on how to fix my issue with Samsung Gallery now?

How can I back up to a PC if I haven't restored the S22 Ultra? I haven't touched it since doing the Factory Reset the alternative way.

So complete a restore of everything again and then do as you suggest? At the moment I haven't touched it since doing the reset.

but if the issue is with the restored data how would transferring it from the S22 Ultra to a PC and back help?

Previous phone was S22 normal, bought from Samsung, had a loan phone for two weeks which was an S8+ and then the new S22 Ultra. When I set up the S8+ the same way it worked fine, as I didn't have access to the S22 as Samsung had it.

Thank you, I did the reset as you mentioned and haven't touched it again. This was my other thread because I couldn't find this one, I don't know if it possibly makes more sense to those more in the know...