Recent content by larajv70

I Got it to work. After calling Samsung with no luck, a phone call to Amazon did the trick. Log on to Amazon on a computer, go to your account, then your devices. Find the app that isn't working. On the left side select action then select delete. Now on your phone reinstall the apps that aren't...

While at my local Sprint store the manager tried downloading Amazon underground and instant video on 2 different note 7's. One phone was out of the box and the other phone was a Sprint employee's phone. All three (including mine) of Note 7's responded the same way when attempting to download...

I'm at sprint right now. Let you know

Yes, I am. As noted earlier I'm having the same problem as you are

I also received my new Note 7 from Sprint. I've downloaded Amazon Underground app, removed it and re-downloaded it many times and what happens EVERY time is- once I try to use the app, it shuts down and it literally disappeared from my phone, this is also true with Amazon Instant video app