Recent content by Lastly

Thanks zeuswsu! I looked through the app manager long ago and couldn't find it, not realizing I needed to swipe to see all the apps on the phone since this is my first cell/smart phone. I've always carried a computer with me, even a desktop before laptops were as affordable. Now to see if I...

Pop-up up says Verizon support & protect isn't responsding. Do you want to close it? you can choose from wait OR OK. Still getting pop-up even after deactivating it.

To deactivate go to settings> security> device administrators You'll see Verizon support & protect. Uncheck the box. Then click on it. At the bottom you'll see cancel on left & deactivate on the right. I activated the android one that was working on the phone. Anyway think it was activated...

After the update I kept getting your phone isn't protected & should have known not to let anything with mcafee on or near my note 3. Now all I keep getting is Verizon support & protect is not responding. Do you want to turn it off. With a choice if OK or wait. It's continual even after...

If you have a USB 3.0 Cable, try that and see if it works. I used an off brand and it worked with mine. Goodluck.

Went to the local Best Buy & the Samsung expert tried a couple of different charger cables. There was no use provided cable notification while using either cable. They worked fine and the phone started charging. He said to contact Samsung and they will replace the bad cable. He also said messing...

My Note 3 showed the use provided cable notification with every Samsung provided cable I tried with it to charge the battery once the problem started. None of the Samsung cables were a real snug fit and it all started after an update which at this point seems coincidental. The 3rd party cable...

I've been getting the same message since an update. Even tried a few Samsung cable/charger with the same result. Finally remembered I had a USB 3.0 cable that came with an external hard drive. The phone charged from 7% to 100% in about 1.5 hours. Now to see who is going good to replace the cable...

So my phone didn't need wiped after all. Funny how they jump right to hard reset when they have no idea what's causing the issue which is no way to figure out what's causing the problem and fix it for good.

The phone was 100% charged after about 1.5 hours using the off brand cable with the Samsung plug instead of the provided cable. Go figure...

Today I remembered I had a 3.0 cable with an external drive I wasn't using. Before I'd only tried factory provided cables and still got the use provided notification. Amazingly a non provided cable with the provided plug actually works so far and in a matter of minutes the battery has gone from...

80% in 1 hour with a non Samsung cable & no use provided cable notification to be seen or any if the other issues the phone was experiencing. Amazing since it was barely 80% after charging for over 12 hours this morning.

Today I remembered I had a 3.0 cable with an external drive I wasn't using. Before I'd only tried factory provided cables and still got the use provided notification. Amazingly a non provided cable with the provided plug actually works so far and in a matter of minutes the battery has gone from...

I'm continually getting that same notification and I'm using the provided cable. It started after an update so wonder if it's a software glitch. Worked fine the first couple of months. Then started switching to 4G to probably force data usage. Now there's a camera icon on my lock screen which I...

Started doing this after a recent update. Now it seems the phone doesn't even charge even though it shows plugged in with original factory charger and cable. Anyone know what the System UI 4.3 and a bunch if numbers is? Nothing to write it down for now and won't let me copy and paste it. Shows...