Recent content by lbrow042

Went into Verizon corporate with a copy of my chat in my back pocket ready to argue my way into a new note 7 and the result was unexpected to say the least. I went in and told them I needed to exchange my note 7 for a new one and they asked me for my phone number and ID. They looked up my info...

Not sure if this helps or not but I just had a rather promising chat with a Verizon rep online. I've attached the chat log below. It sounds too easy to be true but at least I can take a copy of the chat into the Verizon store tomorrow. I tried to keep it short and to the point, while getting...