Recent content by Lee Hagan

I wish I could go back and NOT download that update . . .at least until they get all the bugs fixed. I will let you all know what happens tomorrow after Samsung "reflashes the software." I hope that corrects the problem.

Samsung told me not to factory reset the phone. So I did not do that yet. They told me that I needed to have the update reinstalled on the phone.

I have not totally reset the phone because Samsung told me that that would not remove the update and I would lose a lot of my data. I can back everything up and I started to do that via my laptop, however I am taking the phone to the Samsung Experience shop tomorrow and let them "reflash the...

Sorry May 17th.

That is exactly what is happening to my Note 3. . . Galaxy Note 3 was sent OTA update for kit kat 4.4.2 March 17, 8:10 am after that update the phone battery started dropping, the screen started freezing up and lagging, home button no longer was working, worst of all I can not send or receive...

Galaxy Note 3 was sent OTA update for kit kat 4.4.2 May 17, 8:10 am after that update the phone battery started dropping, the screen started freezing up and lagging, home button no longer was working, wifi keeps dropping &/or can't log on to wifi, but worst of all I can not send or receive text...