Recent content by Leets62

Re: i can not get in to my note 4 with the finger scanner and i forgot the back up password I don't see where it says, "Unlock my device."

I have this same problem. My fingerprint option is not popping up and when I put in my password (I know it's the correct password) it tells me it's the wrong one. Took it to AT&T and they told me I have to take it to the main store and have them wipe it and restore it to factory settings. I...