Recent content by Lethal1148

According to the US website, they're supposed to offer us refunds. But it's at the point where refunds aren't enough. I've spent about $80 on my case + screen protector + wires, and I've already tossed the packaging. Can't return it anymore. Then there's the issue of the hours of wasted time...

Samsung is working with the US Consumer Product Safety Commission (CPSC) to investigate the recently reported cases involving the Galaxy Note7. While the investigation is taking place, Samsung is asking all carrier and retail partners here and around the globe to stop sales and exchanges of the...

New statement by Samsung: We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy...

New statement by Samsung: We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy...

Has anyone tried to call Samsung to see if the people who got exchanges are able to get refunds?

If there's another recall on the N7, the phone is finished. There's way too much bad press on it. Makes me wish I had just gotten a refund and repurchased from a carrier, instead of an exchange.

This does not bode well for the phone. IF this is a legit report (which as others have pointed out, the timeline is way too fast), I think we would need a few more replacement N7s melting down to taint the name beyond repair. I really hope this isn't the case. This phone is awesome.

If this is true, that's some serious trolly *** BS. Hopefully I don't get an empty box.

It's a Black T-Mobile Note 7.

Just got my shipping confirmation. I submitted the form on Sep 23, 2016 at 10:15 PM (PST), and received a shipping confirmation on Sep 28, 2016 at 3:50 PM. Looks like for once Samsung is keeping their word on having it sent out within 2-3 business days. My package left on Wed (today), at 4:50...

Jhimmel and Coolbreeze78, what time (and time zone) did you respond to the email asking you to choose exchange/refund?

I filled out the recall link (https://pages.samsung.com/us/note7/recall/index.jsp) earlier today around 2:15 PM (PST), and I just received an email at 10:15 PM (PST) saying they confirmed my order. Looks exactly the same as coolbreeze78.

Yep. Just confirming what everyone has been saying. Received an Email from Samsung with a link, and an incorrect order number. Inputted my email and correct order number, they said it will be shipped within 2-3 business days, and I have to pack my phone in some special packaging to return it...

You might still have the option of canceling the order, if that fails, PayPal will probably be willing to do a charge back. Side note: Have not heard anything from PayPal or Digital River from my PayPal charge back case. Don't really expect to until 10/1/16, which is 10 days from when I opened...

In an effort to merge information found on other forums, it appears that we can file a complaint to CPSC detailing our woes with Samsung. If enough of us report the issue, CPSC might push Samsung to fix the problem. If worst comes to worst, we need to spread the word to bloggers, news outlets...