Recent content by LGElectronics

I apologize for the delay in response. Can you provide a screenshot of the battery graph along with the usage details? Have you tried turning GPS off as well? Lastly, please try putting your device in safe mode and let us know if the issue persist. ^DT

Hi. This will be fixed in the next MR. Unfortunately we do not have an ETA at this time. ^DT

It will clear all the cache data for your apps while keeping your personal data. ^DT

Hi. Although you may have deleted the number from your call logs the number is still saved within the device memory. It works similar to predictive texting looking for certain patterns. Hope this helps. ^DT

Hi, I am sorry to hear you are having battery issues with your LG handset. Can you pls tell me what carrier, model and software version you are currently using?^MA

Hi. Generally speaking Gorilla glass is scratch resistant, not scratch proof. To reduce the likely hood of getting scratches you can use screen protectors. ^DT

Hi. Please try the below steps and let me know if they help. ^DT MAP (Incoming Mail Server) information: Server name: imap.mail.me.com SSL Required: Yes Port: 993 Username: example@me.com (use your @me.com address from your iCloud account) Password: Your iCloud password SMTP (outgoing mail...

Hi Macman, I am sorry to hear you are having issues trying to connect your G2 to your PC. Can you tell me what carrier and software version you are currently using?^MA

Hi Meg. Sorry to hear you are experiencing these issues with your VS920. The fact that both WiFi and camera isn't working sounds like this could be a hardware issue. We recommend you taking it back to VZ for a warranty exchange or call our service center at 800-796-8896. ^DT

Re: lg g2 3g not working Hello, I am sorry to hear you are having problems with 3G. Can you pls tell me what network provider and software version you are currently using?^MA

To clear app cache for the G Pro go to settings>general tab>storage>tap cache data>ok. Let me know if this helps. ^DT

YouTube is in the process of updating/rolling out an updated video player that can play 1080p content but it's a slow rollout that is taking time. For any questions please contact Google. ^DT

Hi. Please let us know if removing the SD card resolves your issue. ^DT

Hi. Can you let us know which authorized LG dealer you went to (name of company and address)? If not, you can always contact our service center at 800-793-8896 for warranty/repair services for your device. ^DT

Hi. What music app are you using? You can also go to settings>application manager>all>force close the music app you are using. Let me know if this helps. ^DT