Recent content by liekekros83

So why do 4 different Samsung technical support people from 2 countries say this isn't normal?

I told Samsung exactly that (how I got to that screen) and attached a picture of that dead droid. See Samsung's reply above. They also told me on the phone that that droid pic voids warranty. I don't know I'm not an expert. I do know people who do not have a dead droid on recovery screen but no...

This is what Samsung says: Thank you for sending the attachment picture. From the description of the issue it seems like the phone has been rooted. It means a custom OS (Unofficial Samsung OS) was tried to install in the phone and the phone is not supporting that custom OS. Also I would like to...

So why do some phones show that image on recovery or reboot screen and others don't?

yet samsung says that image means warranty is void and phone rooted

Anyone?

Thank you, Are you 100% sure this is not normal? I've had this happen in 4 S7 devices out of the box from 4 different sellers. Sent them all back because of Samsungs comment on this. Yet it seems really weird that multiple sellers apparently install custom software on devices they sell as new...