Recent content by lingfelix53

Well, hmm. Not quite out of the woods. It rang the default ring tone this morning instead of going off silently. But when I retested it, it worked. Going to try setting it just before my hard alarm tomorrow to see what happens.

The Samsung Members response was not helpful and redirected me right back to Samsung tech support via chat (thus going in circles), but the next support person fixed it... simply by force-quitting Google Clock and clearing the cache. (insert forehead slap here) I figured there's no way such...

Well hey, they fixed it! I guess it's rather like the support folks at my work. It's very hit-or-miss depending on who you get! Shaik Aa asked me to install Smart Tutor to allow them to remote in and diagnose the issue. Within seconds, they force quit Google Clock, cleared the cache, and asked...

Ah, I do recall the font being bigger, so that was probably why. Good to know how to handle that if I ever see that again, thanks! Laughably, the response from ERMS SEA on Samsung Members app was: "I am sorry to hear about Alarm issue .[sic] I can understand the inconveniences [sic] that this...

I'm on a Samsung A32 using Android 11 (not 12), and I have a similar problem. Samsung tech support informed me that the sunrise feature is not yet supported on my phone and suggested I escalate the issue using the Samsung Members app. "Option 1 : Open Samsung Members app and tap the get help...

Thanks for the welcome! Oh hey, now I see the reply area just fine now. Not sure why it wasn't there before (I'm using the forum website and was before as well). Thanks for the advice! I have usually gotten little to no response from tech support (including Google), so that's usually my last...

Still no luck. I've tried uninstalling and reinstalling. I also noticed it did not have permission to draw over other apps, so I gave it that. I also made an exception for Google Clock in my "Do not disturb" rules, which does last after the time my alarm is supposed to go off (again, I want to...

Thank you for the response, and I apologize if I wasn't clear, but the Google Clock is exactly the app that no longer works for me on the A32 when it worked fine on the e4 (in fact, this morning it played a sound when I had specifically asked it to be silent -- my reason for this is that if I'm...

I just upgraded from a Motorola e4 to a Samsung Galaxy A32 5G, and the only thing I haven't been able to get working is a sunrise alarm. I had used the Google Clock's sunrise just fine on the e4, but this same app doesn't light up the screen at all on the A32 (yes, I downloaded the Google alarm...