Recent content by lkmel

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    Sprint sim card

    The SIM kit I ordered for the Pixel 2 XL worked perfectly. I tried to update the SIM card online but was told to chat. Once I chatted, I simply provided the SIM card number and the phone was activated in a matter of seconds. Key is to get the SIM kit LTEGSM 4FF REM ISIM V2. Easiest...
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    Sprint sim card

    Called earlier today and ordered LTEGSM 4FF REM ISIM V2 -- free and expedited shipping. Hopefully it will work -- when I switched to the Moto X Pure two years ago, getting the right SIM took multiple tries.
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    white spots on display. what are they?

    My replacement phone has a white spot on the top left. I think it's a hardware issue but I'm scared to contact Motorola Care based on my recent no-phone for 3 weeks issue.
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    Motorola Customer Service: Moto Care and terrible service experience

    Re: Moto Care and terrible service experience An update: After about 6 business days since Motorola received my phone, I received a code to order a new phone yesterday. When I called to confirm this was true, they said due to not being able to fix my phone in time they provided a code. Now...
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    Don't Count on Asurion

    Had the same thing happen to me - dropped my phone on tile flooring and the screen cracked. I couldn't use the phone either. Luckily I purchased MotoCare. Filled out the forms, paid the $49 replacement fee and they received it Friday afternoon. They said it takes 4 business days to fix the...
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    Motorola Customer Service: Moto Care and terrible service experience

    Re: Moto Care and terrible service experience Sounds like they don't keep within their time frames. They said in the Moto care documentation that it takes 4 business days from receipt of he phone to fix it. I did not request an advance temporary replacement because that was an additional $25...
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    Motorola Customer Service: Moto Care and terrible service experience

    Re: Moto Care and terrible service experience That's terrible -- I too just dropped my phone on Sunday, cracked the screen rendering the phone unusable. I went on-line, put in the Moto Care claim, printed out all the information and boxed up the phone. Dropped it off at FedEx Monday morning...
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    Moto X Pure 2015, MMS and Google Now trouble, can I get some help?

    Do you have PushBullet? If so, you should uninstall that. I was having the same issue and uninstalled it and am not having issues with MMS.
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    What do you NOT like about YOUR Moto X Pure Edition?

    Re: What do you NOT like about the Moto X Pure Edition? I am coming from a 2013 Moto X and this pop/crackle bothers me too. I am hoping it's software and not hardware. Also, really miss the AMOLED screen -- the notifications popped so much more against the deep black.
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    Using the Moto X Pure Edition on Sprint?

    Re: Using the Moto X Pure Edition on Sprint After calling several more corporate Sprint stores in Manhattan, I ended up calling a Best Buy Mobile store. Gave them the SIM card model number and after a few minutes, they confirmed they had them for $9.99. I ended up purchasing it from Best Buy...
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    Using the Moto X Pure Edition on Sprint?

    Re: Using the Moto X Pure Edition on Sprint If only...guess I'll have to wait a day or two to figure this out!
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    Using the Moto X Pure Edition on Sprint?

    Re: Using the Moto X Pure Edition on Sprint I gave the Best Buy guy the SKU number. Now that I'm looking at it, the info under the bar code is: SIMGLW416c - obviously not the same.
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    Using the Moto X Pure Edition on Sprint?

    Re: Using the Moto X Pure Edition on Sprint Absolutely horrible experience with Sprint so far. - Tried heading over to a Sprint corporate store and was told phone needed to be with me as "cards were defective" and they needed to test them out in person. - Called at least 8 corporate stores in...
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    Using the Moto X Pure Edition on Sprint?

    Re: Using the Moto X Pure Edition on Sprint Guess I'll have to stop by a Sprint store on the way home. They should be able to give me one if I'm a current customer and I tell them I have a new phone at home?