Recent content by lkramer18

Exact same thing happened to me. Got the text on Sunday. UPS just showed up with my "replacement". I refused the delivery and he took it back. Hopefully I am thru with this debacle.

No update here yet for Sprint in KC

I never received an email for processing let alone a shipping email even tho I called 3 times to confirm that I would receive the email and a new phone. The AET (in OKC) stated it would be 3 weeks before the replacements were shipped. Went to a local store yesterday and swapped mine out no...

I must have gotten lucky then. I ordered online originally and was going thru the advance exchange team for the replacement. They said it would be 3 weeks til they shipped out. However, I walked into a corporate store near my office and swapped out no problem