Recent content by lolee2771

  1. L

    Unlock screen requires several tries to open phone.

    Thank you so much for your help. I'll let you know when I get my phone working right and I'll tell you what finally worked. Have a great day. [emoji274]
  2. L

    Can’t decide, Note 8 or S8 Active

    My daughter just bought the Note 8 and her husband bought the S8 Active. My daughter has used the Galaxy S series since the S4 and has always loved them but she is crazy about her Note 8 and just keeps calling me to tell me something else that she's found that it will do and she is ecstatic with...
  3. L

    Unlock screen requires several tries to open phone.

    No, I haven't. I didn't even know how to start safe mode until I read the instructions attached to the link you sent. How do I know which app is causing the problem or which one I need to delete? Thank you for your help. It is appreciated more than you will ever know. I am sorry if you received...
  4. L

    Unlock screen requires several tries to open phone.

    I press me home button and it pulls up my lock screen, I then swipe the lock screen to the right to reveal my passcode screen but when I enter my pin the screen makes a clicking sound and either immediately goes back to a black screen off or shows my home screen for a split second then goes back...