Recent content by Loopy Joe

Mr Bojangles1: I tried what you suggested and it made no difference. I don't know if USB debugging is enabled, I haven't done it, and my wife certainly wouldn't have. She got her tablet from her brother, who probably wouldn't remember if he'd done it. He goes through devices like I change my...

I hadn't tried Safe Mode before, but now I have. I couldn't do it. I never see a HTC logo or "powered by android", I only see the Google logo (unless I go into the recovery menus). I tried following all the suggested steps anyway, and got nothing but the Google loop.

Thank you, B. Diddy. I found a measly 22 photos on Google Photos - I've no idea why these were backed up and nothing else, but it's better than nothing. Am I right in thinking that at this stage there's no reason not to do a factory reset?

My wife has a HTC Nexus 9. She has had it a few years and it suddenly has a problem. She has not done any updates or rooting or anything, and the last thing she remembers installing was a Nonagram-type puzzle game. When she switches it on it gets to the Google logo, then resets and loops. I...