Recent content by Lorena Anoceto

  1. L

    Can't hear caller and caller can't hear me unless I put on speaker phone

    Restarting used to work for about 2 weeks, but no longer. Mine will not work at all now. I have the S4
  2. L

    Can't hear caller and caller can't hear me unless I put on speaker phone

    I was unable to hear anyone and they could not hear me unless I used my bluetooth. After a week, the bluetooth started working but would stop working in the middle of the call. I restored my phone to factory reset and now it's working. I used Kies to backup and restore. It did not restore...
  3. L

    Can't hear caller and caller can't hear me unless I put on speaker phone

    I have the Samsung S4 and started having the issue when I placed a call the called heard static and I could not hear anything. Speaker would not work, only thing that worked was the bluetooth. I cleared the cache and it seems to be working. Below are the instructions. Hope this helps someone...