to Emily: that worked for me, just deleted a random text n the #1 went away, thank goodness. i know some of these posts r older from you guys, but thanks!!
To Hooter: by hyperlink i assume u mean blue letters of some sort like a phone # or an email address. i only have 100 texts n im unaware of this hyperlink in it :((
i agree. think its very strange bc when i contatced verizon they ddint know, n i even contacted samsung n still no clue. how do tehy not know ab their own services and phones?