Recent content by MAHU24

Nope. I've given up. A11 ruined most of the usability of my phone too. It's got so many bugs. I'm just going to backup what I do have now on an SD card and factory reset, install updates, then restore

Yes I searched through all the photos and the missing ones are not there. The folders are on Google drive along with older photos, but when I click on the folders to open them it links me to Google photos and shows nothing. Ongoing emailing Google but they're the opposite of helpful. I looked...

I did select Google to back them up, and all the folders are on my Google photos... However they're all empty, nothing in them. I did select Google to backup EVERY folder because I've had this happen before with my LG G4. I contacted LG but they were not much help unfortunately. I have...

They were all saved on internal storage. I have no SD card in the phone, yet. (now that I can't trust google to backup ALL of my folders as requested). It just doesn't make sense to me that the update killed access to 14GB worth. The phone still shows they're there taking up space.

Says: "this app was built for an older version of android and may not work properly. Try checking for updates or contact the developer" And after scanning it does not show up

Unfortunately, nothing there either. But it too shows the same amount of available storage as my phones settings (which means the 14GB is there and google recognizes that)

4 days ago I was prompted to install a new software update by my phone. In the past when an OS upgrade is the update, the phone has told me (as on my G4, G6), however it was described as a patch and bug fix update and had no recommendation to backup data. Since my phone has been on A11, all 2...