Recent content by Marilyn Smart

What will you do the next time you really need to wipe the cache partition?

They offered to send me a new phone, too, but it won't do any good, as all of the Verizon ones act this way when attempting to access the Stock Recovery. Unfortunately even their top tech support people don't have a clue what changes their "people" made to the recovery environment of this phone...

There's no problem getting into any of the other bootloader menus, like Data Reset or Fastboot, they all work normally. I played with it for hours one day, and pressed all kinds of different combinations of buttons to see if I could get into recovery, and one single time I DID enter a recovery...

I have a Verizon HTC One in blue (from Best Buy) and previously owned a silver HTC One purchased directly from Verizon. Neither will allow me to get into the recovery mode. I have called tech support multiple times, and they don't seem to even know what I'm talking about, they just tell me to...