Recent content by Marino Steele

Thanks to everyone for their comments. I contacted Samsung Support and they have a dedicated phone service for the Galaxy S9 phone. Turns out my Windows 7 computer won't allow Samsung's drivers to load so when I connect my phone to my PC it can't detect any video on my phone. The solution...

Thanks for your message. What is 'Drive'? Where do I find it on my computer?

I can't for the life of me find a way to transfer video from my Galaxy S9 to my PC. I'm using the USB cable that came with this phone and I can transfer jpg files but not video. When I connect the cable to my PC I'm given the option (on my phone) of using it to transfer media or images. When...