Recent content by Mattypompy

  1. M

    Lost data, please help!

    Yes, the backup was a day before the water damage, 16th April, but says incomplete as in the screeshot. Thanks
  2. M

    Lost data, please help!

    Hi, thanks for the reply. I went to the Google photos url you suggested, same deal. A year of photos missing. As you can see by the screenshot the cloud drive has a file for photos, it's just not full. Doesn't make sense to me if there's a regular auto backup to the photos cloud. I do have...
  3. M

    Lost data, please help!

    Hi, I tried to apply it during set up on the new phone, which was factory reset. Please see attached screenshot. Perhaps I should activate the Samsung version though. I do expect my photos, stored on a Google app and storage paid for, to be regularly backed up automatically to their cloud. Not...
  4. M

    Lost data, please help!

    Hi, Unfortunately no, I checked. I use almost exclusively Google apps, it photos/gallery. Just don't understand why there isn't a more recent back-up file via Google Drive cloud, automatically. Thanks
  5. M

    Lost data, please help!

    Hi there, I hope this is the correct group. My Galaxy S20 got water damaged and died on me a few weeks ago. I had assumed that all my photos and SMS threads would be backed up on Google Drive. All my sms threads are gone and I've lost a year of photos. I cannot restore a recent backup and I...
  6. M

    Chinese tablet keep random rebooting? Trojan cause?

    That's very kind of you! I'm going to see what the supplier offers first. Then I may see if the appropriate ROM is available. I may be back in touch!
  7. M

    Chinese tablet keep random rebooting? Trojan cause?

    Thank you for the information. I'm thinking of returning it and getting a different model from the supplier? They said don't root it or the warranty will be invalidated. I'm not even certain that it's an Android issue as they claim the trojan is a defunkt file and not active malware. Yes I...
  8. M

    Chinese tablet keep random rebooting? Trojan cause?

    My bad. I meant rooting lol:confused:
  9. M

    Chinese tablet keep random rebooting? Trojan cause?

    Thanks for the reply. I was thinking of unrooting to maybe remove manually the trojan but I would invalidate the warranty and risk bricking!? I'm correct in saying a ROM is completely device specific isn't it? Doubt there's one around for this device. It's on Marshmallow which is quite old! I...
  10. M

    Chinese tablet keep random rebooting? Trojan cause?

    Oh dear! I have a trojan embedded in the system files of the elecost q10.1 tab and am suffering random reboots. I cannot remove it and think I have to un-root and manually remove or flash a new rom? I ran Stubborn Trojan Killer and Malwarebytes and yes I have a trojan...