Recent content by maxchacon

I received my full reimbursement check today!!! I mailed my phone through UPS on October 13th and it was received on October 17th at their warehouse. I received an email with the 168/169 messages on sunday November 27th and received my check today. Overall, it took well over a month and a...

In your case I would definitely give US Samsung a call and file a claim with them as opposed to Samsung Canada. They would open a ticket # with you and send you a return package to send your phone back. They will however ask you who your provider was and if your phone is an international phone...

That's awesome news!!! Looks like it's time for all of us to go on craigslist and buy more note 7's for cheap and return them...lol

Just received a couple of emails from Samsung stating that my refund request has been processed and that it will be mailed shortly. Anyone else get these emails?

Samsung will most likely keep referring you back to TMobile since you purchased it from them. Especially if you have a proof of purchase from TMobile, they should be the ones to refund you. You can ask Samsung, but there's been times when they 3-way call with a Samsung rep, TMobile rep, and...

So I can guess we're all on the same page of receiving the email confirming out refund being processed. My guess is this is Samsung trying to calm us down by sending a generic email saying we haven't forgotten about you second handers and you'll eventually get a check, just not now. I think...

Nope. Not asking for instructions, just the link. I've already returned 1 phone and wouldn't mind keeping my 2nd phone if it works perfectly. Like the other poster said, her phone has been working great with no issues and she's been able to remove the restrictions from updates as well.

I tried to root/flash my note 7 the other day and wasn't able to. Would you happen to have a link to the youtube tutorial you used? I'd also like to keep my note 7 until the 8 comes out as well.

I coincidentally ran into a Samsung rep in a T-Mobile store earlier today and asked about my refund. They checked through my ticket # that they finally processed my phone on November 11th despite it being received at their warehouse on October 17th via tracking #. I was then told that it would...

That's awesome!!! Did you need a laptop to root/flash? Did you use the link instructions I posted a couple of days ago?

So I'm thinking even though we were all told that it would only take 10-15 days, it's looking more like 30 business days. I think calling and pressuring them is the right move too even though it's a burden on ourselves and takes time away from our busy schedules. Most of these reps have...

Surprisingly just received a call back from Samsung regarding my refund. I was told that my request was approved on November 11th. I was then told that it should take ANOTHER 7-10 business days to physically receive my check. Not sure if I should continue investigating a class action suit or...

I'll look into the requirements for a class action suit. My brother works at a large law firm in Los Angeles. It also depends on how many of us will actually be joining the suit.

It seems like everything that you did is exactly what I did and the outcome has been exactly the same as well. I keep telling everyone the same thing and to not get their hopes up. The way samsung has been handling this is unprofessional. I was on the phone with Samsung's Note 7 department...

This might help How to root Note 7 | Samsung Galaxy Note 7