Recent content by MCC1701

So you are locked out of your phone? Coming from Samsung, there isn't anything they can do themselves. I would advise trying the Android Device Manager, but that seemed to only work 50% of the time when I advised it. If that works great, otherwise only google can help you get into the phone...

I assume you are asking for help with his problem. Well I'll say welcome to the hell that Samsung tech support has been going through since the Google Reactivation Lock was launched. Want to know what Samsung can do about it? Zilch, nada, and nothing. I've been told that even if the phone was...

Great question, and like before not one I can give a definite answer to. It is likely that either Samsung didn't feel like it wouldn't be worth making another model variation for Europe, or that the carriers in Europe were not interested in carrying the Note 5. There could also be a variety of...

Somehow managed to doublepost, heh.

I can't give you a definite answer on that, but I know what you mean. I use a Druid MAXX I got last year and prefer the back button on the left. I will give you the same answer I would give anyone calling though, that it may be because when it comes to features people want for their phones that...

I was thinking of actually posting a sort of AMA thing on this site, but didn't know where to put it, so I figured I'd post hi and find out where that would best fit. Would you believe that area would be the best place for me to post that sort of thing? I did see that board previously but it...

Well, former Samsung. I was part of Samsung Technical Support for Android Smartphones until last month when I found a much better-paying job. Regardless, I used to read this site often for unusual problems callers would have and I figured it would be fun to give back a little. Even though I was...