Recent content by Mercedes95

I did try to run it in safe mode after I posted this and I'm still having the same issues. I downloaded smart switch, but I can't seem to figure out how to reinstall the firmware. It looks like I should have an emergency software recovery and initialization option, but it's only emergency...

Okay, I recently (max a month and a half ago) bought my Note5 off of my Sprint contract so I didn't have to pay to lease another phone. I now know that was a mistake, but I can't fix that now. I'd like to start this, with the fact that my phone is in perfect condition. No cracks, scuffs, no...