Recent content by mhussey

  1. M

    Thunderbolt randomly drops all service

    Have an update to the original issue. Called VZW, trying to figure this out. They sent me a new SIM card. I tried to activate the SIM card, but it would not activate. So, I spent about 40 min on the phone and the customer service rep/ tech issues rep just said, well, don't worry we will just...
  2. M

    Thunderbolt randomly drops all service

    Mine will intermittently just drop from 4g or 3g to nothing. I notice this when opening an app like Facebook or my college app. It is very aggravating. VZW sent me a new SIM card. Should be on my door step when I get home. I may do a factory reset as well to see if that helps.
  3. M

    Thunderbolt randomly drops all service

    Sounds like I am not the only one. Not sure if it is relevant, but when opening Facebook, it takes forever. When opening, it switches a lot, and Facebook takes a while too. However, I feel that could be a mix of the Facebook app plus the phone. I would call Verizon, but I really do not...
  4. M

    Thunderbolt randomly drops all service

    So, I have noticed lately that when I am using my phone, that all of the sudden, it randomly drops all service. Meaning no 4G, 3G, or even 1X. Then, the service comes back after a couple seconds. I have very good 4G service in my area as well as 3G, but it consistently doing this now...
  5. M

    wont download firmware

    Sending updates out in "waves" doesn't make sense as to what the phone is doing. If there isn't an update ready to install and you "check for new update" the phone will prompt you indicating there isn't an update currently, not just vanish like these phones are doing. Something is weird, I...
  6. M

    wont download firmware

    Yes, please define.... I re-booted, then did a battery pull and the dialog box still disappears.
  7. M

    wont download firmware

    My Thunderbolt updated fine. However, my wife's Thunderbolt is having the same issues as you guy's. The searching for update dialog box appears and then disappears. Very strange.
  8. M

    Tbolt powers down automatically

    I just wonder if I should call Verizon and see about getting another phone? I simply hate going through with all that trouble. Guess I will if I have to. As someone else said, I cannot trust this phone as a standalone alarm clock.
  9. M

    Tbolt powers down automatically

    I never shut the GPS off. I do shut WiFi off when I am not at home. I google searched this issue and few hit came up, but not on this site. Was wondering if anyone is having the same issue. I doubt calling VZW will help any. Now get this.. My Fiance has the same phone. About 2-3...
  10. M

    Tbolt powers down automatically

    This has happened to me a couple times now. My same routine, I go to the bedroom, plug my phone in and make sure the alarm is set. I wake up in the morning late and see that my phone is off. While I was asleep, the phone has shut down and did not power back on. This also happened this...