Recent content by Michael Joel 22

Hello. I have been reading old posts which cover the same problem. The good thing is it's not just a problem on my son's phone. The bad thing is that there doesn't seem to be a black and white explanation. Does anyone think thst a systen restore would resolve the issue?

Hello. By way of explanation. I put music on my son's phone which is a Nokia 6.1. The music is a series of albums from ripped cd's and individual songs downloaded from itunes. All the music played through both Phonograph and Google Music Play. For some reason some of the albums and individual...

Hello. Initially all music played. Now some does and some doesn't. I was contemplating a reset but did not want to do this without exploring other options first. Is it possible to do some form of reset that is not as drastic as a full factory reset?

Hello. I'm not sure about DRM but I don't think that is relevant. The music is from a variety of sources. Most is ripped CD's but some individual songs are itunes downloads. All the music that will not play on my son's phone plays on my S7. The music plays on all players including Phonograph...

Hello. This is not the case. My son's preferred app is Pbonograph. It did play all formats as did the default Google Music Play. Although I appreciate that one solution is using VLC this does not explain the problem.

Hello again. Yes we've tried that also.

Hello. Thank you for responding. All of the music tracks are stored on the phone. It is a Nokia 6.1. All the tracks are visible in all apps. In Google Play Music they appear to play but are not actually playing. In Phonograph this message appears "couldn't play this song". I have loaded the same...

Certain albums and songs have stopped playing on both Google Play Music and Phonograph. However it is possible to play them on VLC. The albums all played previously and are in different formats. This is why it is confusing. Any suggestions will be appreciated