Recent content by MMM

Yes, it is a permanent fix. It solved the problem. Nothing that you stated is relevant to this situation. Everything was set properly, verified by the Spectrum Supervisors who came out here. It's the newest equipment and the newest phones, and we all know how to use them. Thanks for your...

Thanks for writing. This "complex" is a bunch of buildings spread out in a wide area, and the buildings aren't connected. Spectrum said they want to come over and investigate this further, because they don't understand it. Right now I am just using airplane mode when I'm home, turning it off...

Thanks. I did it, and the only info it provided was for: Cloud Status IPv4 IPv6 MAC Serial Number Model SAX2V1S FW Version Connected Pods S/N I am a whiz at recording/engineering/producing, but clueless when it comes to router.

It's a Spectrum 6E Router, but the same problem happened with the previous Spectrum router. The router is IPv4 Address 192.168.1.195 and Default Gateway 192.168.1.1

Three phones (two Androids and an iPhone), one tablet, and a translator that is almost always off. It doesn't matter where I am. I am sitting three feet away from the router and modem most of the time, but reception was no better or worse than if I'm 30 feet away from them and hiding in a...

Thanks for posting, but none of that applies. Everything was completely torn down a number of times and replaced. New updated equipment and everything. Same result. New phones from different people connecting for the first time, old phones connecting for the 100th time. The only conclusion that...

It's a HUGE complex, outdoors, and everyone has terrible reception no matter where they are. And we're only a mile from a big town to the north and from the west. Regardless, the wi-fi works when you force it to connect to that -- THAT'S the problem. Every single Android of every vintage has the...

There are only five devices on the router and the signal is strong up until the point that it reaches the router. There is 30% interference on the signal coming out of the router but nobody can find anything that could cause it. Other people in this complex have the same problem. Again, the...

Different Androids use different terminologies, but regardless, you shouldn't have to set the phone to "airplane mode" in order to "force" the phone to use what you selected/want.

All the settings are correct. The entire point was that the preference was set for wifi because there is no usable cell reception here. We tried about 10 different phones, including five from the different Spectrum service people, and definitely everybody had the right calling preference. That's...

I will ask Spectrum, but regardless, I don't understand how that would relate to my question. If you set it to go to wifi, it should go to wifi without having to put on "airplane mode," especially when there's pretty much no cell reception at all.

These are all Android phones from many sources. Old phones, newer phones. The Spectrum rep tried multiple phones, as did I. Only iPhones will go direct to wifi. These are phones that have been working for a long time.

As I mentioned, every different Android phone has been set to prefer wi-fi because we get no decent mobile signal here. But every one of them will still go to mobile unless "airplane mode" is turned on. That was the entire point of my post.

Been having a nightmare for years because my community has terrible Verizon/Spectrum cell reception (1 bar if you're lucky) and phones don't work, nor does laptop, translator, etc. After five other Spectrum people came over over the past few months, a supervisor was here today for four hours and...