Recent content by MnDan

  1. M

    New phone setup doesn't show previous phone backup

    The original phone (Motorola) before the PH1 had backup enabled and is still showing as available to use as a restore option. My first PH1 set up easily with the backed up info from the Motorola. My PH1 is set up for backup and shows a backup from today. The problem is when I try to set up...
  2. M

    New phone setup doesn't show previous phone backup

    I have a Essential PH1 that is defective and a replacement phone was sent to me. During the set up of the new phone the restore option only shows my pre-Essential device. My existing PH1 does have the backup option turned on, and my account email address is correct. I checked on using my Google...