Recent content by Monique King-Viehland

I use an app called HOUND and I really like it. Got it from the Google Play Store.

My mom got one on Friday, the 23rd, at Verizon in NJ.

I've only had mine for several hours, but the initial set up posed one significant problem. My original Note 7 synced perfectly with my car including messages, contacts, calls and music. When I got the loaner S7E it would synchronize calls and music, but not messages and contacts. Now that I...

Anybody got one from a Verizon retailer yet or a store in California? Thanks. Monique

I exchanged my Note 7 yesterday at a Verizon Corporate Store for a Galaxy S7E and they were very helpful. They said I could exchange it for the S7E and then exchange it again when the Note 7 came in and not face any restocking fee. Only issue is they said nothing about the $25 credit, so I...

I'm having the same problem with my BMW 328i and the Galaxy S7E. Were you able to make it work and if so, how? Thanks.

Samsung Replacement Website Updated A few hours ago the site said that replacement phones would be available "as early as this week." Now it says updated with today's date at the top and says that new phones won't be available until CPSC approval. Galaxy Note7 Exchange Program Monique

I was told by Verizon that I had to bring in everything including the box.

In preparation for exchanging my Note 7, I will need to unpair my Gear S. Does anyone know if there is a way to backup the Gear S? And if yes, how? Thanks. Monique

Nevermind. I figured it out and it worked great! Thanks.

Would this back up everything, e.g., apps, phone log, text messages, etc.? How would I go about it? Thanks. Monique

Thanks! That worked. Monique

How do I do that? I don't see that option. Thanks. Monique

I need assistance with two things. First, is there a way to remove the "Developer Mode" option from the settings menu without doing a factory reset? Second, does anyone know how to turn on the System UI Tuner on a Verizon Note 7? I tried pulling down the notification shade and holding the...

Does anyone know how to set up the SD card as the default storage location for downloads? Thanks. Monique