Recent content by MotorolaGuy1

You're most welcome. Updates for your RAZR M will get pushed automatically to your phone once they become available. If you tether your M to your computer on a regular basis, a notification will appear on your computer as well. Motorola Device Manager checks for updates once a week...

Ah ha! Great troubleshooting work. Yes, you do need admin rights to install drivers on Windows. I am glad that you are now able to install Motorola Device Manager. We will look into avoiding any confusion in the future for users that have a similar setup as yourself. As for your new question -...

Thanks so much for your patience piratesofthejellybean! We looked into this and we believe we have a solution for what you are seeing. As I briefly explained above, the first prompt you see, http://i.imgur.com/wStlBOQ.png will only appear if Motorola Device Manager is not already installed...

Ok, I'd just like to confirm, Motorola Device Manager is indeed already installed when you see this second screen? http://i.imgur.com/G65wEqD.jpg Do you see the entry "Motorola Device Manager" under Control Panel > Programs and Features? So essentially what you are saying is that it is trying...

Thanks for the screen shot! I see what's happening now. If Motorola Device Manager is not already installed to your computer, this screen will appear prompting you to install it from the device. If you have an internet connection, the latest version will be retrieved and installed to your...

Unfortunately the screen shot did not attach to your message. Is there a different way you can try to attach it? Also, another thing to try, download and install the latest version from the Motorola website: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481

A picture would be great. And as an FYI, there isn't a visibile entry under Programs for Motorola Device Manager. The bundle contains Motorola device drivers and an application that updates your phone software. This application will appear periodically when you connect your DROID RAZR M to...

Hi there! I work for Motorola and I'd like to help you out. Are you using a Mac or Windows PC? Can you also explain what you clicked on when you did this: "I try to see my device and it just takes me a new window telling me to download it."