Recent content by Mountainlifter

For anyone with the problem: I visited a samsung service center in Singapore. The person assisting me tested the speakers but couldn't discern the drop in volume in the crowded and noisy environment. She then consulted their lead technician and was told that they are aware of the problem and...

Thanks. That narrows it down.

Great! Wish you the best with the new unit.

I posted a response with a list of my apps. Waiting for mods to clear it.

That is a good catch. So, the problem doesn't happen in safe mode. This definitely suggests it is some app causing mischief. Here are the apps I've installed: Whatsapp Instagram Google Authenticator Coinbase LinkedIn My Singtel (app for my telcom in Singapore) Singtel Dash Dropbox Foodpanda...

Thanks for the information. Appreciate it.

I used the hardware test that comes with the Samsung Members app. It plays sounds on all the three speakers (top call speaker, top loud speaker, bottom loud speaker) and all sounds play just fine. So, the speaker itself is working fine. And for the first 5 minutes of video playback it is loud...

Whatever app I use for playing videos (Netflix, Youtube, samsung videoplayer), after 5 to 7 minutes, the volume on the bottom speaker clearly drops. There is still audio coming from it but there is a really noticeable drop such that the sound suddenly feels imbalanced when viewing content in...