Recent content by ms1083

I think I may have found the issue. According to Samsung my exact model doesn't receive n28 band which I believe is the band EE use in rural areas. I will wait until I go to Bristol next as EE tend to use the n78 band in cities and my phone is supposed to be compatable with that band. There is...

Hi, Thank you all so much. I have contacted tech help for the Samsung in HK (as UK won't help), they said it is compatable with the following spectrums: - How do I work out what EE use? Does EE use the same all over the UK or does it vary by location, how can I work out what they use in my...

Thank you so much for your help. So would I be right in assuming the phone's hardware 5g band is same in uk and HK so should in theory pick up UK 5G? If so I guess its a software/certificate issue so might future android updates fix it? Still not sure why it connects to 3 mobile 5G but not EE...

The other phone I tried was a UK unlocked android phone in an independent phone shop. Is there any work around making mine work or do I just have to wait until I buy a new one and next time I will get it from a UK retailer rather than online phone shop offering cheap international unlocked...

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Thank you so much. I have had multiple discussions with EE. Level 1 and level 2 tech. They say all good their end. Asked for me to try sim in somebod else's phone and when I did that it connected to 5G no problem. So that would suggest the phone (but doesn't explain why three sim card works on...

I hope this is the right place to ask. I have an a14 5g unlocked (import from Hong kong). I can't get it to ever connect to EE 5G network. My EE sim in another phone does connect so all must be OK with EEs end. I have tested a three mobile sim in the phone and it does connect to 5G. Why won't EE...