Recent content by murdalok

Honestly try a Factory reset to see if it straightens out any issues. Otherwise use insurance if you have it.

The update has to be released by LG (it has), then approved by the carrier, in this case Verizon. As a frontline agent with Verizon, I can honestly tell you we are not privy to software release dates. In fact we get very little information before consumers do on the majority of releases/changes...

Try rebooting the phone. Also try safe mode. Just hold the power button until it gives you the option to power off, then press and hold power off. A prompt will appear asking you to boot into safe mode. If it works fine in safe mode, that indicates 3rd party software is causing the issue...

I hate to hear that you cant get access to those photos, I cant imagine how you feel. Since the phone has no SD card there are only a few kptions we have to recover those photos. 1. Backing them up to a cloud service (Verizon Cloud etc.). 2. Trying to recover the photos on a PC via USB. 3...