Recent content by mvietori

We've had about 15 people in our company with this same problem now. Something's definitely wrong here. Here's what I think is happening on Lolipop that's causing people to have to factory reset: 1. When they first got their Androids back on Kit Kat they had to encrypt their devices. To do...

Help! Not accepting encryption passcode after Lolipop update Hi I upgraded my Samsung Galaxy S5 to Lolipop about a week ago. Everything was good. Today however, I changed my device unlock passcode from PIN (6-digits) to a full password (6-characters). I restarted my device shortly after, as I...

I upgraded to Lolipop about a week ago. Everything was good. Today however, I changed my device unlock passcode from PIN (6-digits) to a full password (6-characters). I restarted my device shortly after, as I knew the phone was encrypted and wanted to ensure the encryption password was updated...