Recent content by my1december

I had three different reps tell me the exact opposite- that they are marked as paid in full and if I kept it, it was at my risk, but they would not be charging.

Fight it like in the aforementioned three separate conversations with customer service? Been there, done that. Switching carriers? Not much of an option when the cost of exchange is the issue at hand. The costs of setting up a new account elsewhere and paying early termination fees would be...

They do refuse to provide an option for customers who cannot just float a giant corporation $70+ for 6 weeks. They do insult customers by charging an upgrade fee for a downgrade with a promise of, "Oh, it's fine. You'll get a bill credit on your next statement." It's not acceptable and forces...

I spoke with three separate Verizon reps in the last two days and today was conferenced with a Samsung representative as well. Now, let me start by saying I initially had no intention of being "irresponsible" and "careless" and keep my N7 despite the risk. However, it felt wrong to have to...