Recent content by Myshell926

I am with AT & T, same procedures. I filed 3-17, approved 3-31, received 2 VR's 5/21, PL still says pending shipping, no FDM, just showed up at my door. I did make SEVERAL calls to PL and listened to all of their BS

I was in shock, but I did receive my VR's on Saturday. My status still shows pending, no FDM activity, was just sitting at my doorstep when I got home. Sub 3/18, been approved with pending shipping since 3-31. All of you who are waiting, your gifts will come. I finally had accepted I would never...

They can/will not escalate until the last day of the 8th week, then it takes up to 10 days for them to research it

I must have spoke to the same guy yesterday, I demanded a supvr. He found one, but took 1/2 hr. That did not matter, still no outcome. The last spvr I spoke with was fired-or so they say.

I have never had a ship date, has said approved and pending shipment since 4-1. When is check the status , says the same today. i check FDM and nothing. I was told they can escalate it after the 8th week, and that will take up to 2 weeks to escalate it

Exactly what I was told today. SUb 3-18, approved 3-31, never had a ship date. Today was told 6-8 weeks from last week , where they came up with that date I have no clue??

Did they originally tell you to keep the VR?

I was approved on 3-31, they told me not to call and check until the end of May, 8 weeks from approval date. My status has said approved, pending shipping since 4-1. I don't even check anymore, they are not truthful. The supervisor swore to me I was crazy that anyone submitting after me could...

PL told me not to call back until my 8th week. Submitted 3-18, approved 3-31. Been in pending status, approved, awaiting shipping since that date. Only email was to remind me of the game bundle. Im waiting on a Gear VR that a lot of people who have received in ADDITION to the watch

5 or 6 hours is nothing at this point, after months. Congratulations

Yes , they told me that they never heard of an ecert, wait until my 8th week and call them back and they will look into why it did not ship

I spoke with PL last week and she told me iot was a good idea to check with them on status and not their website.... really?

Mine has said that since 4/1, never had a date yet. no fdm label created. PL told me it is up to the 3rd party to choose what goes out. In the next breath confirmed they are affiliated with Samsung after she tried to tell me to call Samsung and I called her on it.

PL told me yesterday they are working on fulfilling a new promotion now?????

They are not even trying to cover it now