Recent content by NancyZ Zeltvay

I had turned on touch sensitive. I tried again and again to add fingerprints and/or thumbprints to no avail. It just kept telling me to push harder. After trying everything I could think of I took it off. Then that is when I read quite a few reviews and found others were having the same problem.

I purchased and installed the Whitestone Dome Glass on my phone. It went on and sealed very well. However, the fingerprint would not work with the glass on. I had turned on button about using with a cover and tried every fingerprint and thumb. It just kept saying press harder. I then went...

I purchased the Whitestone Dome glass for my Galaxy S10 plus. I carefully followed the instructions and the screen was very easy to install. After it dried I redid the fingerprint and made sure I turned on sensitive for protective screen. The fingerprint did not work at all. I tried each...

This is not a request for help but something amusing I found with Bixby. I had my phone with me while using my computer and also had the TV running. All of a sudden Bixby heard a female voice on TV and immediately started looking up answers to her question. So far this has occurred twice...

I had checked keep phone off in a dark place such as a pocket or bag. Every time that I hooked my phone up to my Samsung VR I would receive a notice "remove receiver and turn on phone". I could not figure out why this kept occurring as the phone was definitely on when I attached it to my VR...

I received my Galaxy S8 from Samsung late yesterday. Samsung technicians sent a service detail with my phone. It stated they inspection of display for damage, battery/discharge test, physical button operation and touch screen responsiveness. They stated they had replaced component. My phone...

I sent my phone back for repair because if I was lucky I got one and one-half bar's when talking plus in addition my battery was draining very quickly and the phone would get extremely hot. I know some of you are thinking it is the carrier if I am only get one and one-half bar's while using. I...

I received my Galaxy S8 when they were released. I noticed the battery ran down faster than my S7 edge but I chalked it up to being new and trying out the new features. Unfortunately, my 14 day return period was up before I discovered I had problems with my phone. I have AT&T for my carrier...

I just received notice from AT&T that my order has shipped by UPS overnight shipping and UPS indicated it will arrive tomorrow.

If it is the circle I am thinking about, I get this blue circle as well but if you click on it it shows the last message you sent out or received. I don't know why it is there but I just move it around when it is on top of something. It is sort of annoying.

I had a similar problem. My call back number was showing an extra 1 in the beginning of the number ex. 11XXX. My carrier advised me to click on phone then click on keypad. When you click on keypad my voice mail was listed incorrectly and I was able to correct it there. You may have a...

Solved problem of incorrect number. I first wrote Samsung technicians and got a reply this problem was for my carrier to resolve as the problem was there. My carrier is ATT so I first went to chat with my problem. The person that I dealt with disconnected my voice mail and I told him I wanted...

I have a question that I have searched and cannot find answer. I was dialing a number and instead of 1-xxx I accidentally dialed 11-xxx for the first part of my number. Whenever I pull down the menu I find this message "New voice mail dial 11-xxx". When I go to the voice mail it tells me that...

When I purchased my S7 edge phone on ebay it was stated as unlocked prior to the unlocked phones being offered. When I got the phone it was designed for Sprint as I found out by the serial number. AT&T worked fine but Verizon even though it worked you could not send out messages. You could...

I have an unlocked version of the S7 edge and after researching why my messaging of pictures did not work as they should (not receiving pictures with emails from friends and unable to send pictures) I discovered the following. For example I am using non-AT&T device with AT&T and found you must...