Recent content by neillrd

Sorry, I did try clearing everything and resetting. Nothing worked. I'm guessing that it is the Android bug, and hopefully it will get fixed soon. Also tried the , and password--Sprint voicemail didn't like it. Tried calling Sprint to just take off the password--they told me I could only...

Thank you again for all your help. I just spent an hour trying to get a screen capture on the Nexus 6--mainly by trying to hold down the power button and the volume down button simultaneously. Did not seem to work (although I did manage to reboot the phone about 5 times:-). So, being a long time...

I am using the voicemail app that came with the Android operating system on the phone. That is what is prompting for the password. Robert

Thanks for the help. It is my wife's phone, so I have to tread carefully. I went to the phone app settings and did a Clear Cache. I also did a Force Stop. Rebooted the entire phone. No change. I'm a little hesitant to do a "Clear Data". Not sure what that will delete--contact list? From what...