Recent content by neilsolaris

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    New 4G Virgin sim card doesn't work in my Moto G4 phone

    I'm in the UK. My partner bought me this phone from Amazon, and I successfully used it with Virgin up until now. The only difference is that this new sim card is 4G, whereas my previous one wasn't.
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    New 4G Virgin sim card doesn't work in my Moto G4 phone

    Thanks, I'll suggest that to them when I'm able to borrow my partner's phone. Although, if I haven't changed my phone, will my IMEI code not remain the same as before?
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    New 4G Virgin sim card doesn't work in my Moto G4 phone

    Thanks very much, I appreciate that. My only thought, is that maybe my handset is incompatible with the Virgin 4G sim card.
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    New 4G Virgin sim card doesn't work in my Moto G4 phone

    I forgot to say, that after trying the first sim, I drove to the Virgin mobile shop this afternoon, and tried two other 4G sim cards, and neither of those worked. By the way, I just created an account, so I'm the original poster.
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