Recent content by nonesounique

These goons at Samsung.com Direct are hilarious! They just sent me a box within a box with no exchange phone inside. WTF? It's so funny! Oh, btw I have this email from them. this is their escalation process front line manager. Attn: Amber - ecomm09@sea.samsung.com Please write and tell her why...

We should all write a email to Mr Tim Baxter to tell him what kind of job he's running at Samsung.com direct. It's shameful. The guy should be FIRED!

These jerks at Samsung.com can't even get our PO number correct! You really have to think the guy in charge has no clue how their eCommerce division is so screwed up! Mr Baxter needs to go!

Maybe we should all dispute our CC purchases and the go out to the retailers to buy a new one instead of wasting massive time and energy on this mess?

haha. Today is 9/21. The promised date for getting to the end of this nonsense? Guess what? I called and then was on hold for 30 minutes only to be told that a new department is going to handle this and this is their new number we should call: 1-844-365-6197. BUT WAIT! This number will not be...

It really blows my mind how stupid Samsung is handling recalls on Samsung.com direct. Looks like non intelligent managers call the shots. I've called 3 times and one guy tells me that I'm on the phone queue for being called per instructions or exchange. Then I called 3 hours later today and...

This is where you or others can write or call Samsung to complain about their s**ty ecommerce division. Samsung Corp (USA) Corporate Headquarters 85 Challenger Road Ridgefield Park, New Jersey 07660 United States Phone: 201-229-4000 Fax: 201-229-4029

Maybe we should all write to this guy and tell him how SAMSUNG.COM SUCKs when their ecommerce online web site perform so badly. Looks like no one work works there in positions of authority really knows what to do! Case in point. I ordered N7 on August 3 at 9 am. No delivery until 2 weeks...

If I were you, cancel the order and go buy it from BestBuy. The [removed] heads at Samsung really are not able to do their jobs.

These people making shipment decisions at Samsung direct are so incompetent! They should be fired! Why would you have to wait an extra week to get a phone from them directly? I ordered mine at 9 am PST on August 3rd and couldn't get a straight answer from them. I finally cancelled my order and...

Re: Hi Pkirangi: Did you get your Note 7 delivered from Samsung direct? I ordered mine at 9 am on August 3. CA time. When did you place your pre-order?